Terms & Conditions

<Price>

販売価格は、表示された金額(表示価格/消費税込)と致します。
なお、別途配送料が掛かる場合もございます。配送料に関しては商品詳細ページをご確認ください。

●※Worldwide shipping cost
■Heavy weight(Outer wears, shoes, etc...)
8000 Yen(about 70 USD)
■Medium weight (Knit, Sweat, pants etc...)
5500 Yen (about 50USD)
■Light weight(Shirts,T-shirt,Cap,Beanies,small accessories..)
3000 Yen(about 28 USD)
※We are not accepting second hand items return or exchanges.
(Please let me know if you have a question.)

●Custom and local taxes
Items shipped to countries outside of the Japan may be subjected to VAT, Import duties and or local taxes, and are to be paid by the purchaser.

We do not pay any of these duties or taxes.

<Payment>

■支払方法■ 

★支払方法は基本クレジットカードのみとさせて頂いておりますが、銀行振り込みにも対応致しております。
ご希望の場合は必ず一度メール又はお電話にて在庫をお問い合わせ下さい。★

●クレジットカード決済
※支払時期 商品注文時点でお支払いが確定いたします)
(クレジットカード決済の場合、基本領収書の発行は行っておりません。御要望で発行する場合はクレジットカード決済と明記させて頂きます。但し書きのご希望もお受け致しかねる場合がございます。尚、収入印紙もお付けできませんのでご了承下さい。)

●楽天銀行への振込
 楽天銀行 第二営業支店 支店番号252 普通口座 7113531 エビハラコウハン(カ

※口座に振込確認後の発送手続きとなります。
毎朝10時までの御入金を一区切りとし、御入金の確認を致します。
午前10時以降の入金の場合、翌営業日の配送手続きとなります。(土日祝日の場合は翌営業日)
※振込手数料はお客様負担にてお願い致します。
※お支払期限は注文後3営業日以内にお願い致します。以降はキャンセルとさせていただきます。

●How to order
Orders can be made from our online store screen.
Once the order has been made online, a confirmation mail will be sent to you with your order details.
Your order will be shipped after we confirm your payment.
■Payment method---Credit card (VISA/MASTER CARD/AMERICAN EXPRESS)
In case of system error or if you can’t continue purchasing online you may place your order via email.

●Required fees
Shipping costs are to be paid by the purchaser.
All Duties and/or taxes may vary from country to country and if levied, these charges will be borne solely by the purchaser.

<Return Policy>

商品名に「返品不可」の表記のある商品は返品はお断りさせて頂きます。

当社で扱う商品は基本、中古品となりますので、原則的に購入後の返品はお断りさせて頂きます。
万全の注意の上、細部を写真に残し販売、配送させて頂いておりますが、
新品、中古品で、商品ページに記載の無い、あきらかに大きなダメージがありました場合は対応させて頂く場合も
ございます。その際はお手数ですが、直接お問い合わせ下さい。

●Returns and refunds policy
We basically do not accept any returns or item exchange.
We do not accept any returns or exchanges even in case the item/s you received does not feet you (Too small, too big), if it’s not the color you thought it is or if you think it doesn’t suit you.
We therefore ask our customers to pay attention to all provided details of the item/s purchased and have a close look at our photos and item details before placing an order.
If you have any doubt or uncertainty regarding any of our items, please contact us beforehand.

If you believe you've received a defective or incorrect product (Item or size) please send us an email with a photo of the item and a short explanation about it within 5 days from its arrival date.
After confirming that the item is defective or is different to the one ordered, we will instruct you on where and how to send the defective/wrong back item to us.
Defective or incorrect items should be sent back to us with in a maximum of 10 days from its arrival day.
Shipping costs will be paid by us only in case of returning defective or incorrect product and after our confirmation.

Once we receive the defective or incorrect product we check its condition and if the claim is approved we will refund you the shipping cost from your location back to us.
If the originally ordered item exists in stock it will be resent to you and shipping cost will be paid by us, in case the item is already sold out and not in stock, we will refund you the full item cost together with its original shipping cost.

Please note that items with tags removed, items that are worn, items stained or damaged by the buyer cannot be returned and will not be refunded.

All claims must be made by email within 5 days from the arrival of your order, and must be resent back to us within 10 days from its arrival.
If you fail to comply any of the above instructions, no refunds will be made what so ever.
Sale and promotion items (all discounted items) are nonreturnable and nonrefundable under any circumstances.

<Delivery>

当社では毎日午前11時分をご注文の一区切りとさせていただいております。
 
送料は全国 800円(同梱可)
重衣料、靴等は 1000円
当日または翌営業日に発送させていただきます。
※銀行振り込みでのご注文は振込み確認後、発送いたします。
12/31~1/3、海外への買い付け出張時は休業のため上記の記載は対象外となります。
休業中に頂いたご注文は1/4又は帰国時より順次発送致します。

●Shipping methods
We offer our customers the following shipping methods to choose from:
-Priority mail by Japan post.(EMS)
※ Not available for P.O. Box addresses.
■Delivery period 7-14 days (depends on country. Please make sure you are allowed to import the products you are ordering. DARK LABEL STORE will not be able to refund your account If your order is held or rejected by customs in your country. Also we can not refund due to delays in delivery)

●Accidents or loss during delivery
Please note that we assume no responsibility for accidents, loss ETC of items during delivery.

●Privacy policy
Any personal information collected on our web site is solely used to send promotional mails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We are committed to ensuring that your information is secure and will never sell your information to a third party

<Contact>

DARK LABEL STORE

海老原鋼般(株)
管理責任者:海老原 尚道
住所 :東京都江戸川区南篠崎町4-6-18
営業時間 :24時間(お電話での問い合わせは11-20時)
連絡先 :080-9712-7660

古物商許可番号 第307771407060

●Vendor information

DARK LABEL STORE

EBIHARA KOHAN inc.
Naomichi Ebihara

4-6-18 Minamishinozakimachi Edogawaku
Tokyo JAPAN
Zip:133-0065

info@darklabelstoretokyo.com